Refunds can only be issued if the product or service is not completed/delivered within a reasonable time frame after purchase. If the product or service cannot be delivered due to the customer refusing to follow instructions or meet certain requirements, a refund is not eligible.
Accounts and In-game services:
Due to the nature of these products/services, it is impossible for us to remove the items from your account or fully recover the gaming account, therefore a refund is not possible once the account or service has been completed/delivered.
Selling to us:
We do not reverse any purchase agreements that have been made with us once the transaction has been completed.